Frequently Asked Questions
Find the answers to your questions.
Welcome to our FAQ page! Here, you’ll find answers to common questions about all of our community events—from holiday toy giveaways to food distributions and volunteer opportunities. Our goal is to make it easy for families, volunteers, and supporters to get the information they need quickly and confidently.
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Browse the sections below to learn about event eligibility, registration, pick-up procedures, volunteer opportunities, donation options, and more. If you don’t see the answer to your question, our team is always happy to help—contact us anytime for assistance.

Annual Holiday Toy Giveaway
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs) in Spanish
1. What is the Holiday Toy Giveaway?
Our annual Holiday Toy Giveaway provides new toys to children in families experiencing financial hardship. The event is designed to help ensure every child has something special to enjoy during the holiday season.
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2. Who is eligible to receive toys?
Families with children ages 0–12 may register. Households must be experiencing financial need or special circumstances. Only one registration per household is permitted.
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3. Do I need to register?
Yes. Registration is required to ensure fair distribution based on the number of toys available. Walk-ins may be accepted only if supplies remain.
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4. What information is required to register?
You’ll be asked to provide:
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Parent/guardian name
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Phone number and email
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Physical address
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Number of adults, seniors, and children in the household
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Information for each child (name, age, date of birth)
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5. Is ID or proof of address required?
Yes. A valid form of ID and a document showing proof of residence may be required at pickup to confirm the registration belongs to the household receiving toys.
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6. How many toys will each child receive?
Following standard toy-distribution guidelines, each eligible child will receive one age-appropriate toy. Additional items may be available depending on donations.
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7. What ages can receive toys?
Children 0–12 years old are eligible.
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8. When and where is the event?
The event location, date, and time will be provided on the registration form and in your confirmation message.
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9. How will I know if I’m approved?
You will receive a confirmation email or text once your registration is reviewed. This message will include instructions for pickup.
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10. What should I bring to the event?
Please bring:
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Your confirmation message
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Parent/guardian ID
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Any required proof of address
Children must be present at the event to receive their toys.
This event will also be filled with opportunities for family fun, so bring the whole household to enjoy the celebration!
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11. Can someone else pick up toys for my family?
To maintain fairness, the registered parent or legal guardian must pick up the toys, unless special approval is granted in advance.
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12. What if I miss my pickup time?
We will try to accommodate you, but toys are not guaranteed after your scheduled time. Contact us immediately if you need to adjust your appointment.
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13. How can I donate or volunteer?
You can sign up to volunteer or make a donation—whether monetary or unused toys—by visiting our website and clicking on the “Get Involved” section. We appreciate all the support that helps make this event possible!
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14. Is there a cost to participate?
No. Toys are provided at no cost to registered families.


